Certificate of completion issued to
Anton Frederik Kleberg Taasti
For completing
Value Creation using AI, Automation and Chatbots Pathway
Completion date
26 May 2025
Delivered by
Accredited for
Certificate ID
ddd7c65263ee318cbbe900d36e87b08e
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About Value Creation using AI, Automation and Chatbots Pathway
6 Learning modules
51 minutes of learning
4.6 rating
Foundational level
AI, automation, and chatbots are transforming how we work and interact with technology. In this pathway, Tom Shaw explores how these tools can eliminate inefficiencies, simplify workflows, and drive productivity. You’ll learn practical applications of AI in everyday tasks, from automating emails and reports to enhancing customer interactions with chatbots. Through hands-on guidance, you’ll discover how to set up automation systems, build simple chatbots, and integrate AI-driven solutions into your workflow. Whether you want to improve personal efficiency or optimise business processes, this pathway provides the insights and tools you need to create value and free up time for higher-impact work.
In this pathway
Understand the basics of AI, automation and chatbots
Identify how to automate time-consuming tasks
Discover key automation tools and when to implement them
Understand how to create your own basic chatbot
Learn how to test AI applications for reliability and accuracy
Pathway experts
Tom Shaw
5 years: Software Developer and Content Creator
Tom Shaw is a self-taught software developer and content creator from Nottingham, UK. He began his coding journey in April 2020 during the COVID-19 lockdowns. He has since worked with various companies on diverse projects, honing his skills and expanding his expertise. Tom is also a content creator, sharing tutorials and insights on platforms like YouTube to demystify coding and make technology more accessible. His project, Code Planner, is a SaaS product designed to assist developers in organising and planning their coding projects.